Your privacy is not merely a priority to us — it is a responsibility we take seriously every day. This document clearly explains how god911 handles your personal data.
All data transmitted between your device and god911's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks to safeguard data in transit.
You have the full right to access, correct, request deletion of, and control how your personal data is used by god911 — we respect these rights without question.
God911 has never and will never sell, rent, or disclose our members' personal data to third parties for marketing purposes without your explicit prior consent.
Your personal data is retained only for as long as necessary for the stated purpose or as required by law — and securely deleted when no longer needed.
Only specifically authorised god911 staff may access member personal data — and every access is recorded in an audit log reviewed regularly by our security team.
The god911 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international regulatory standards to ensure full protection for all members.
This Privacy Policy ("Policy") describes how god911 ("We", "Platform") collects, uses, discloses, stores and protects your personal information ("Personal Data") when you use the god911 platform at god911.run.
This Policy applies to all users of the god911 platform, including individuals who browse our website without registering an account, as well as registered members who actively use our services. By accessing or using the god911 platform, you agree to the collection and use of information as described in this Policy.
God911 acts as the data controller for the Personal Data you provide to us. This means we are responsible for determining the purposes and means by which your Personal Data is processed, and we are accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
God911 collects various types of data to enable us to provide a secure, fair, and high-quality service to all members. The following are the categories of data we collect:
The Personal Data we collect is used solely for the following purposes:
| Purpose of Use | Types of Data Used |
|---|---|
| Account management and identity verification (KYC) | Identity data, KYC documents |
| Processing of deposits and withdrawals | Financial data, identity data |
| Fraud detection and prevention | Technical data, transaction data, usage data |
| Customer support and complaint resolution | Contact data, communication data, transaction data |
| Compliance with legal and regulatory requirements | All relevant data categories |
| Platform improvement and user experience | Usage data, technical data (non-personally identifiable) |
| Marketing communications (with your consent) | Contact data, gaming preferences |
| System and platform security protection | Technical data, usage data |
God911 does not use your Personal Data for any purpose other than those stated above without first obtaining your consent.
Every processing of Personal Data carried out by god911 has a valid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). These bases are:
God911 does not sell, rent, or disclose your Personal Data to third parties except in the following circumstances:
God911 works with carefully selected third-party service providers to support our platform's operations. These include payment providers, game providers, KYC verification services, and technology infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your Personal Data for the specified purposes.
God911 may disclose your Personal Data to the relevant authorities when required by law, court order, or direction from a legitimate regulatory body — for example, in investigations involving fraud or money laundering.
In cases involving fraud, breach of Terms and Conditions, or legal proceedings, god911 may share relevant Personal Data with legal counsel, regulatory bodies, or law enforcement agencies.
Protecting your Personal Data is a technical and operational priority for god911. We implement multi-layered security measures to keep your data safe:
In the event of a data breach that may pose a risk to your rights and freedoms, god911 will notify you via your registered email and/or an in-platform notice within a reasonable timeframe after the breach has been confirmed, in accordance with applicable legal requirements.
God911 only retains your Personal Data for as long as is necessary to fulfil the purposes stated in this Policy, or for as long as required by applicable law. The following are general data retention guidelines:
When your Personal Data is no longer needed, god911 will ensure it is deleted or anonymised in a secure and irreversible manner.
The god911 platform uses cookies and similar tracking technologies to enhance your user experience, understand platform usage patterns, and ensure the security of your account.
You can manage and delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality and security of your god911 account. Please refer to your browser's help section for guidance on managing cookies.
As a god911 member whose personal data we process, you hold the following important rights under Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the Personal Data we hold about you. This request will be processed within 14 working days.
If your Personal Data is inaccurate or outdated, you have the right to request a correction. Account information can be updated directly through your profile.
In certain circumstances, you may request the deletion of your Personal Data, subject to applicable legal record-keeping obligations.
You may object to the processing of your Personal Data for direct marketing purposes at any time, and we will cease such processing immediately.
In certain circumstances, such as disputes over data accuracy, you may request that we temporarily restrict the processing of your Personal Data.
You have the right to receive your Personal Data in a machine-readable format for transfer to another service provider where applicable.
To exercise any of the above rights, please contact the god911 customer support team via live chat or email [email protected]. We will process your request within the timeframe required by law.
In operating the god911 platform and providing the best service to our members, some of your Personal Data may be processed or stored outside Malaysia — for example, on servers belonging to cloud service providers or game providers operating in other countries.
When such data transfers occur, god911 ensures adequate safeguards are in place, including binding data processing agreements with recipients outside the country, to ensure your Personal Data receives protection equivalent to the standards set in Malaysia.
The god911 platform is strictly for individuals aged 18 and above. god911 does not intentionally collect Personal Data from individuals under the age of 18. If you believe that a child or minor has registered an account on god911 or has provided us with their Personal Data, please contact us immediately so we can take the appropriate action.
Should we determine that Personal Data has been collected from individuals under 18 without proper parental or guardian consent verification, we will take steps to delete that data and close the relevant account as soon as possible.
God911 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to our services. The date of the most recent update is displayed at the top of this page.
When we make material changes to this Policy, we will notify you via:
Continued use of the god911 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how god911 handles your Personal Data, please contact us through the following channels:
We aim to respond to all privacy-related enquiries within 48 business hours. For enquiries requiring more in-depth investigation, we will inform you of a more specific timeframe.
For frequently asked general questions, please visit our FAQ which contains answers to many common questions regarding privacy and account security at god911.
Your data is safe with god911. Register today and enjoy a fair, secure, and responsible online entertainment platform.